This website and all associated legal notices are provided in English to match the target audience. The controller is established in Austria and complies with EU data protection law (GDPR).

Effective as of: August 9, 2023

igromo e.U.

Hasengasse 6, 3452 Heiligeneich, Austria

Company Register Number: FN 516769 f

VAT ID: ATU74565026

Email: hello@igromo.com

Email: datenschutz@igromo.com

igromo e.U. is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in accordance with the EU General Data Protection Regulation (GDPR), Austrian Data Protection Act (DSG), and Telecommunications Act (TKG).

We only process your personal data lawfully, fairly, and transparently. Legal bases under Art. 6 GDPR include:

- Consent (Art. 6(1)(a)) – e.g. for newsletter subscriptions, cookie preferences

- Contractual necessity (Art. 6(1)(b)) – e.g. when you use our services

- Legitimate interest (Art. 6(1)(f)) – e.g. website security or analytics

We collect technical data automatically, such as:

- IP address (anonymized where applicable)

- Date and time of access

- Browser type/version and OS

- Referring URL

- Pages visited and actions taken

This data is used to secure and optimize our website and detect misuse. Processing is based on our legitimate interest under Art. 6(1)(f) GDPR.

We use cookies for functionality, preferences, analytics, and marketing. You can control your preferences via our Cookie Consent Tool or your browser settings.

Full cookie details and third-party services used are listed in our [Cookie Preferences Panel] (e.g. powered by Cookiebot, CookieYes, etc.).

If you contact us or book a consultation, we process your:

- Name, email, phone, company (if applicable)

- Communication content

- Any other data you provide voluntarily

This is done to fulfill pre-contractual requests and ongoing customer relationships (Art. 6(1)(b) GDPR).

We retain your data only as long as necessary for the purpose for which it was collected, including:

- For the duration of the business relationship

- According to statutory retention periods (e.g. UGB, BAO)

- Until the end of any legal disputes

- If processing is based on your consent, we retain data until revoked.

We use processors for hosting, email, analytics, infrastructure, and tools. These partners act strictly on our instructions and do not use your data for their own purposes.

Where processors are located outside the EU/EEA, we ensure appropriate safeguards (e.g. Standard Contractual Clauses and technical/organizational measures) as per Art. 46 GDPR.

We do not sell, rent, or share your data with third parties for unrelated purposes.

We use Google Analytics (Google Ireland Ltd) with IP anonymization enabled. Data is used to analyze user behavior and optimize our content. Google may transfer data to third parties, but your IP address is never linked with other Google data.

We use Meta Platforms Ireland Ltd (Facebook) for social media and retargeting via Facebook Pixel.

All data processing follows GDPR standards. You can find more info here:

We operate a YouTube channel via Google Ireland Ltd. If you interact with our channel or watch embedded videos, data may be processed by Google.

Details: https://policies.google.com/privacy

We use the LinkedIn Insight Tag provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. This technology enables us to measure the effectiveness of our LinkedIn advertising campaigns and optimize targeting. When you visit our website, the tag may collect data such as URL, referrer, IP address (shortened or hashed), device and browser characteristics, and timestamps.

LinkedIn does not share personal data with us but provides anonymized reports on website audiences and ad performance. Data may be processed on servers outside the EU, in which case LinkedIn ensures appropriate safeguards under GDPR. You can opt out of LinkedIn’s tracking under the following link:

More information: https://www.linkedin.com/legal/privacy‒policy

We use HubSpot, a CRM and marketing automation platform provided by HubSpot Inc., 25 First Street, Cambridge, MA 02141, USA (EU office: HubSpot Ireland Ltd., 1 Sir John Rogerson’s Quay, Dublin 2, Ireland). HubSpot is used for contact management, email campaigns, lead generation forms, scheduling, and website analytics.

HubSpot processes your data exclusively on our behalf and under strict contractual terms, including Standard Contractual Clauses (SCCs) if data is transferred to the US. Data collected may include email addresses, page views, form submissions, and communication logs. The legal basis is your consent (Art. 6(1)(a) GDPR) or our legitimate interest in efficient customer communication and process automation (Art. 6(1)(f) GDPR).

More information: https://legal.hubspot.com/privacy‒policy

In legal or contractual disputes, we may transfer personal data to experts, lawyers, courts, collection agencies, or tax advisors if necessary and legally justified.

You have the following rights under GDPR:

- Access to your personal data (Art. 15)

- Rectification of incorrect or outdated data (Art. 16)

- Erasure (“right to be forgotten”) (Art. 17)

- Restriction of processing (Art. 18)

- Data portability (Art. 20)

- Objection to data processing (Art. 21)

- Withdrawal of consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact: datenschutz@igromo.com

We may verify your identity before processing your request.

If you believe your data has been unlawfully processed, you have the right to lodge a complaint with the Austrian Data Protection Authority:

Barichgasse 40–42, 1030 Vienna, Austria – https://www.dsb.gv.at

We take appropriate technical and organizational measures to protect your data. However, we cannot guarantee absolute data security when communicating via email or internet. For highly confidential matters, we recommend contacting us by post.

We may update this Privacy Policy from time to time. Please check this page regularly for the latest version.

Last updated: August 9, 2023