Data Privacy Policy

This website and all associated legal notices are provided in English to match the target audience. The controller is established in Austria and complies with EU data protection law (GDPR).

Responsible for data processing: igromo e.U. Hasengasse 6, 3452 Heiligeneich, Austria Company Register Number: FN 516769 f VAT ID: ATU74565026 Email: hello@igromo.com Data Protection Officer: Email: datenschutz@igromo.com igromo e.U. is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in accordance with the EU General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and the Telecommunications Act (TKG).

We only process your personal data lawfully, fairly, and transparently. The applicable legal bases under Art. 6 GDPR include: Contractual necessity (Art. 6(1)(b)) – e.g., when you contact us or request our services. Legitimate interests (Art. 6(1)(f)) – e.g., ensuring website security and functionality. Consent (Art. 6(1)(a)) – only where explicitly required (e.g., when you voluntarily provide information). No consent-based tracking technologies are used on this website.

3.1 When visiting our website When you access our website, your browser automatically transmits certain technical data to our hosting provider (Onepage.io). This may include: - IP address (processed transiently for technical delivery and security) - Date and time of access - Browser type/version and operating system - Referrer URL - Pages viewed This data is required to ensure proper website function, maintain system security, and prevent misuse. Processing is based on our legitimate interest (Art. 6(1)(f) GDPR). 3.2 Cookies Our website uses only technically necessary cookies required for website operation (e.g., session cookies, CMS functionality). - No tracking cookies - No marketing cookies - No analytics cookies - No third-party cookie technologies Because we do not use any non-essential cookies, no cookie banner is required under EU law. You can still manage or block cookies through your browser settings. 3.3 When you contact us or request our services If you contact us via email, form, or phone, we process: - Name - Email address - Phone number (WhatsApp Number) - Company details (if provided) - Your message and any additional information you provide voluntarily Processing is based on contractual necessity (Art. 6(1)(b)) or your consent when information is provided voluntarily.

We retain personal data only for as long as necessary to fulfill the intended purpose, including: - Duration of the business relationship - Statutory retention periods (e.g., UGB, BAO) - Resolution of legal claims If processing is based on consent, data is stored until consent is withdrawn.

5.1 Service providers (processors) We rely on service providers for hosting, email communication, and infrastructure support. These providers process personal data strictly on our instructions and do not use it for their own purposes. Your personal data may only be processed outside the EU/EEA where adequate safeguards under Art. 46 GDPR, such as Standard Contractual Clauses (SCCs), are in place. 5.2 No transfer to unrelated third parties We do not sell, rent, or share data with third parties for marketing or unrelated purposes.

This website does not use: - Google Analytics - Facebook/Meta tools - LinkedIn Insight Tag - YouTube embeds - Vimeo embeds - Retargeting or advertising platforms - HubSpot or CRM tracking Any other external analytics or marketing services No user-tracking or behavioral profiling takes place.

Where necessary for legal proceedings or the protection of our rights, we may transfer data to: - Legal representatives - Courts - Authorities - Tax advisors - Collection agencies Such processing is based on legitimate interests or legal obligations.

You have the following rights: - Access (Art. 15) - Rectification (Art. 16) - Erasure (Art. 17) - Restriction of processing (Art. 18) - Data portability (Art. 20) - Objection (Art. 21) - Withdrawal of consent at any time To exercise these rights, contact: datenschutz@igromo.com Before fulfilling a request, we may need to verify your identity. You may also lodge a complaint with the Austrian Data Protection Authority: Barichgasse 40–42, 1030 Vienna, Austria – https://www.dsb.gv.at

We implement appropriate technical and organizational measures to protect your data. However, data transmission via the internet (e.g., email) may involve security risks. For sensitive matters, we recommend contacting us by post.

We may update this privacy policy from time to time. Please check this page regularly for the latest version. Last updated: 11.12.2025